Craft House Commercial

We’re your sounding board and sidekick.

We dial into businesses to transform how they do coffee, and make progress together. We play fair, wear our hearts on our sleeves, and do the right things for our clients, crew, community and planet. We roast our way, push possibilities and craft unique flavour profiles to show the world how good coffee can be.

Let's Do This

Collabs.

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"We've worked with the guys from Craft House for years. They're all over it, the product is pure quality, and they're a decent bunch. We've even got them on the Mincka early morning running sessions."

- Matt Trembecki-

MINCKA

"Craft House have been fundamental to us growing an identity as a great place for coffee. The consistent care, support and feedback has made our partnership a success. They have been a driving force."- Aoife Taylor -

ROCKWATER

"The Craft House guys are ace. It's not just about coffee and training, it's about being there when it matters; supporting the team in service on-site, advising on menus, pricing, new equipment, and everything else that comes along with it. They're part of the team."

- Daniel Burke -

CHARLES ARTISAN BREAD

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True partnerships at work.

We don’t 'drop and go’.

If you’re in, we’re in. Hand-in-hand. We want you to feel part of something and be fully supported. That’s why we enable you to take ownership of our standards, day-to-day.

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True partnerships at work.

We sweat the small stuff.

Details matter, but don’t be afraid to make changes and try stuff. Understand the market better. Improve your workflow. Drive out inefficiencies. Brew faster, better, tastier. That’s what your success means to us.

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True partnerships at work.

We help you create ’coffee value’.

True specialty coffee should give your customer’s true value and make you feel confident in your pricing. We work hard to enable that. People appreciate authenticity, stories and quality, and they respect the craft and effort involved. The means justifies the end.

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BETTER BREWING

Get in touch with us to; talk about your ambitions, discuss your challenges, benchmark your current offer, or apply for a wholesale account. There are lots of reasons to chat to us. You're welcome on board any time.

A Coffee Destination

Coffee is the foundation. From crowd-pleasing modern blends, to limited edition single origins and capsules, our ethically sourced, fully traceable, high-grade specialty coffees are designed to make your place a destination.

Pro Equipment

We partner with the world’s most reputable espresso machine manufacturers across traditional and bean-to-cup equipment, and we’re official distributors of Sanremo coffee machines in the UK&I. Choose between buy or lease purchase options to brew better and do things different, distinctly.

CRAFTWORX™ Approach

We offer a 360º programme that goes beyond training. Tapping into efficiency, consistency, quality, maintenance and troubleshooting for small business and multi-site operations, we empower your team to take ownership of standards. Think commercially, and optimise your operation.

We're
part of a movement

Our Impact - People

We’re dedicated to making a positive impact on coffee communities around the world. Through our work with Living Vital, we bring people from different backgrounds together via community allotments and Roasthouse exchanges. We also invest in Project Waterfall, an initiative that provides fresh water to coffee-growing communities at origin. Most importantly, we believe that fair pay reflects real world standards. That’s why we’re signed up to, and committed to paying, the Real Living Wage. It’s only right.

Our impact - Product

We support World Coffee Research, a non-profit body on a mission to protect, grow and enable the future of coffee. Our contribution drives science-based agricultural efforts and helps to define quality, climate-resilient coffee. For the generations to come.

To reduce waste downstream, we use 100% recyclable LDPE4 materials, mixed with 30% post-consumer recycled plastics in most of our packs. We also have FSC approved board in our boxes, and work with the World Land Trust with our packaging partners.Click to check where our packaging can be recycled near you.

Our Impact - Planet

We beat the drum for do-gooding, not signalling. We give 1% of all sales to environmental associations around the world through our partnership with 1% For The Planet. But we don’t and won’t stop there. We also help fund the restoration of peatlands and woodlands in the UK through the Forest Carbon initiative, and feed grapevines in the South Downs with our high nitrogen used coffee grounds and chaff.

1% for the Planet

We give 1% of sales to environmental associations that support farming communities around the world, protecting the future of coffee.

100% Recyclable Packaging

The most eco-friendly packaging is recyclable packaging in our opinion. Buzzwords and claims abound, we keep it clear and simple.

Brew Fresh

Our coffee is so fresh it needs to rest. Our beans stay at peak freshness for around 3 months, so you have plenty of time to brew the best out of them.

High Grade Arabica Beans

We ensure we commit to 80+ SCA graded coffees. Quality is our backbone and we have built relationships. Expect true coffee value.

Ethical Sourcing Guarantee

We prioritise smallholdings and form long-term, repeat-purchase relationships with producers to provide long term stability.

Carbon Neutral+

We’re on a drive towards carbon positivity. We want to go beyond net zero neutrality and have a net positive effect on our world.

Real Living Wage

We’re signed up and committed to paying the Real Living Wage. Fair pay should always reflect real world standards.

Feefo Platinum *****

We’ve gone platinum. Five solid years of consistently high 5* reviews and a 2025 Platinum Trusted Service Award. We keep it personal.

Craft House Commercial

Ready to do coffee better? Let’s get into it.

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01273 855696